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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Hi, i am wondering we will be needing sandals by the 5th october will they be sent here in time?

    would these sandals get here australia by the 5th October 2012?

    By lyndall bodswor Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 10-12 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 5th October 2012 as you requested.

    By Smile Sep 18, 2012 Was this QA helpful? (0) (0)

  • Shipping fee

    Hi, it says there is a 50% shipping discount but at checkout i don't think there was a discount, how much is your shipping fee normally for these shoes? Thanks

    By Nads Aug 15, 2016

    Reply(1)

    Please input your reply.

    The shipping cost at the checkout page is already discounted.

    Here is the way to help you check shipping cost:
    1. Please kindly select all the desired items and quantity, then add them to your shopping cart.
    2. Please scroll down your page, there you'll find the "estimated shipping costs" silver bar.
    3. Click on the bar and choose shipping country to preview shipping method and shipping costs there.

    Hope you enjoy your shopping here:

    By Smile Sep 12, 2012 Was this QA helpful? (0) (0)

  • just wondering if there is express shipping?

    bridesmaid shoe disaster need in canada in one week!?

    By ashley Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. Yes ,we have express shipping ,but this shoes also need processing time ,so it can not be get there in one week.

    By Smile Aug 17, 2012 Was this QA helpful? (0) (0)

  • true size?

    Normally i wear european size 36. I orderd heels on this website in size 36 wich turned out a little to small. For heels i need 38 if i want to order on this website but does that also goes for sandals?

    By becca Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear becca,
    Our size may be a little bit different from your local size. Please compare your own feet measurements foot length and foot girth to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us :

    By Smile Jul 26, 2012 Was this QA helpful? (0) (0)

  • what is leatherette

    Is leatherette fake leather?
    can these sandals be made of genuine leather at an extra cost?

    By laura Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear laura,
    Yes the leatherette is fake leather. Sorry but we could not change the material of the item. Thank you for shopping with us. :

    By Smile Jul 04, 2012 Was this QA helpful? (0) (0)

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