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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Your ad says FREE SHIIPING but when I check out it is asking for $135.00. How does that work?

    By Damian Jan 08, 2024

    Reply(1)

    Please input your reply.

    The cost of freight is calculated based on the weight of the order and the distance. We are sorry. Now this item is not in promotion with freight. We have several others with free shipping. But if you think the fee amount is abnormally high please let us now it should be a tech bug. Thank you for buying with us

    By Lucia Jan 08, 2024 Was this QA helpful? (0) (1)

  • Dimmable light colour

    You have options to select 3000k and 4000k. The Dimmable option doesn't say which colour is going from darker to brighter. Is your dimmable option 3000k or 4000k?

    By Wes Jan 27, 2021

    Reply(1)

    Please input your reply.


    hello, this is only dimmable if you choose the dimmable version that comes with a remote control, while other versions are controlled by On/Off Switch. Meanwhile, Single Light Source Versions do not have any dimming function.
    Thank you for shopping with us!

    By Lucia Jan 27, 2021 Was this QA helpful? (0) (0)

  • Will this work with an existing variable 240v dimmable switch currently used for my halogen light?

    By Peter Jun 17, 2020

    Reply(1)

    Please input your reply.

    Hello, sorry, it only is dimmable with the available option on the menu: Dimmable With Remote Control
    Thank you for shopping with us!

    By Lucia Jun 17, 2020 Was this QA helpful? (0) (0)

  • Is this available with wifi(smart control) like the 40cm and 80cm versions?

    By Gary Jun 10, 2020

    Reply(3)

    Please input your reply.

    Hello, it is only available with Dimmable With Remote Control , sorry
    Thank you for shopping with us!

    By Lucia Jun 10, 2020 Was this QA helpful? (0) (0)

    Is this available with wifi smart control?

    By gonb74 Jun 10, 2020 Was this QA helpful? (0) (0)

    Dear customer, we're unable to customize the dimensions of this product.
    Please check the full sizes here:
    https://li0.rightinthebox.com/desc_image/201710/cscprr1508747129561.jpg
    Thank you for shopping with us!

    By CS Jun 09, 2020 Was this QA helpful? (0) (1)

  • Exterior Fixture?

    I need this fixture in an exterior application. Is this rated for outside? Do you have an exterior version?

    By Tom Szczesniak Apr 03, 2020

    Reply(1)

    Please input your reply.

    Hi Tom,
    this product is designed for indoor use and it isn't waterproof.
    In this following link, you can check out outdoor lights, and many of them are as nice as this one:
    https://www.lightinthebox.com/c/outdoor-lighting_4660?prm=1.2.57.0
    We hope you enjoy shopping with us.

    By CS Apr 03, 2020 Was this QA helpful? (0) (0)

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