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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Light

    How short can you make the chain ?

    By Brandon Kline Aug 27, 2018

    Reply(1)

    Please input your reply.

    As you wish.
    Thank you for shopping with us! :

    By Karina Aug 27, 2018 Was this QA helpful? (0) (0)

  • does the light has any external choke, we are planning to fit it as surface mounted light

    If there is an external choke. please let me know where it is?

    By amulya Aug 04, 2018

    Reply(1)

    Please input your reply.

    Dear customer,
    there isn't external choke
    Best regards,
    customer support

    By Fabio Aug 04, 2018 Was this QA helpful? (0) (0)

  • How long are the bulbs supposed to last?

    I recently bought 10 of these lights and am very happy with them but I wondered how long the bulbs are supposed to last and whether I can buy replacement bulbs.

    By Jill Aug 02, 2018

    Reply(1)

    Please input your reply.

    Dear Customer, please note that these bulbs are integrated, this type of lamps does not exist the possibility of changing or of replacing the LED. the integrated LED lamp will last you for many years.
    We hope you enjoy shopping with us.

    By Yuneydi Aug 02, 2018 Was this QA helpful? (0) (0)

  • how do i order warm white with remote control?

    i can't seem to tick the warm white and remote control dimmable boxes ticked at the same time

    how do i add the extra money for remote control and still choose warm white?

    By Nina Drake Oct 16, 2018

    Reply(1)

    Please input your reply.

    The size and power of 80cm and 60cm are different.

    Thank you for shopping with us.

    By Matheus Jun 04, 2018 Was this QA helpful? (0) (0)

  • UL or ETL Approved?

    Is this fixture US UL or ETL Approved? Can proof be provided for code inspector?

    By Warren Walker Apr 04, 2018

    Reply(3)

    Please input your reply.

    Thank you for shopping with us! :

    By Karina Apr 04, 2018 Was this QA helpful? (0) (0)

    US buyers beware! FCC and CE are for "electromagnetic interference" approvals and not recognized in the US by electrical inspectors for SAFETY in lieu of UL or CSA approval, so cannot install these. Thanks.

    By warrenwalker1 Apr 03, 2018 Was this QA helpful? (0) (0)

    Dear Customer,
    All of our lights are certified by FCC and CE, they can be safely used.
    You can find certificated already on item page.
    best regards,
    customer support

    By Fabio Mar 31, 2018 Was this QA helpful? (0) (1)

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