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All | Faqs | Product Description | Shipping or Payment | Customer Service Issue
This is sold out in size 14 in navy. Will you have any available soon?
How long do I have to wait for a question to be answered?
I asked a question on the 24th May and was wondering how long it takes for a response.
Thank you
By Pippa Pledger Aug 15, 2016
details on how to return an item
I would like to request a rma code for returning item wrap size 8 s01703370006f
By aideen brady Aug 15, 2016
I placed an order 3/19/12.If my item can not arrive by 3/ 29/12 then please cancel my order
I thought I would have at least seen a shipped email by now. If it is not possible to receive the item by 3/30/12 then please cancel my order. Thank you
By Cathy Rosenthal Aug 15, 2016
Dear Cathy Rosenthal,
If you have not paid for your order yet, there is no need to contact us to cancel it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.
If you have already paid for your order and wish to cancel, please contact customer service as soon as possible. Please log in to "My Orders" and click on the order you need help with, then scroll down to find the link to “cancel this order” and submit your cancellation request.
By Smile Mar 25, 2012 Was this QA helpful? (0) (0)