Q&A for 3-Light 80/60/40/20 cm LED Pendant Light Metal Acrylic Ring Circle Design Dimmable Painted Finishes Modern 90W/113W 3-Rings 4-Rings ONLY DIMMABLE WITH REMOTE CONTROL

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All | Faqs | Product Description | Shipping or Payment | Customer Service Issue
Light color can be fixed?

Hello, I bought the dimmerable version and I normally use it with the warm white. Nevertheless, when I switch it off and then on again by the wall switch, the color is never the same as it was before turning off. This is annoying. Can this be fixed?

By Pablo Apr 14, 2021

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Hello Pablo, sorry but the settings reset once you turn it off :
maybe you can experiement also different colors too :
Can we help you with anything else? Please do not hesitate if you need us.

By Lucia Apr 14, 2021 Was this QA helpful? (0) (0)

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Can I purchase a dimmer remote ?

Hello,
I’ve recently purchased 2 x LED pendant lights for a clients project and they are extremely bright ! Can I purchase the dimmer remote control after I’ve purchased the lights? Or do they have to be purchased together in the beginning? Please help, the client is not happy :

Jenna

By Jenna Choate Aug 29, 2019

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You can purchase them now.
In this case, we recommend you use the search page to filter the results according to your preference, we hope you like our products :
thank you for shopping with us

By Karina Aug 29, 2019 Was this QA helpful? (0) (0)

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Warranty

What is the manufacturer's warranty on this light?

By Kara Sparks May 23, 2019

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Hello, don’t worry, if there is a problem we can arrange a refund or replacement for you. Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy

By Karina May 23, 2019 Was this QA helpful? (0) (0)

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about this product

Will it work well, because my friend got something from this site and it never worked well

By kelvin Jan 22, 2019

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Dear Customer,
If there is a quality problem we can arrange a refund or replacement for you.
Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy
Best regards,
customer support

By Fabio Jan 22, 2019 Was this QA helpful? (0) (0)

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