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Customer Q&A
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All | Faqs | Product Description | Shipping or Payment | Customer Service Issue
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HOW LONG WILL TAKE TO ORDER THE DRESS?
THE WEDDING IS 4/7/2013 I WANT BEFORE THAT TIME BECAUSE I WANT TO MAKE SURE IS EVERY THING GOOD AND THE DRESS FIT HER? AND THE BILLNG ADDRESSS WILL DIFFERENT FROM THE SHIPPING ADDRESS. I WANT IT TO SHIP IT TO NEW YORK. PLEASE LET ME KNOW AS SOON AS POSSIBLE I DONT HAVE TIME AND LOVE YOUR DRESSES.
By RITA Aug 15, 2016
We need 11-13 business days to tailor this dress. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days.
It doesn't matter if your billing and shipping address are different. You can change billing address in your account if necessary. Thank you for shopping with us:
By Dale Mar 17, 2013 Was this QA helpful? (0) (0)
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I am in a hury to receive the dress and I would like to know if I buy the dress for my daughter todg
My daughter is two and I need the dress to arrive in august the nineth.Is it possible?
By Regina Rodrigue Aug 15, 2016
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How long does shipping take to Australia, Sydney?
Hi,
My wedding is on Sunday 15th July.
I need to know How long does shipping take to Australia, Sydney if I place an order today?By Nada Hamka Aug 15, 2016
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will there be an added cost of shipping or tax when my package comes? other people had this problem.
Dear winter,
As with any international shipment, taxes are charged if any by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. Please refer to the following link:
http://www.lightinthebox.com/knowledge-base/c10/a29.htmlBy Smile Mar 25, 2012 Was this QA helpful? (0) (0)
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We were about when the dress would be in. We need it before March 17th PLEASE!!!
Will this dress be in BEFORE March 17th. It has to be here before that. PLEASE PLEASE
By Laura Cortez Aug 15, 2016
Dear Laura Cortez,
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by March 17th as you requested.By Smile Mar 09, 2012 Was this QA helpful? (0) (0)
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