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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • mode of payment

    hi if i order what is mode of payment? and also do you have shipment in philippines? im here in hongkong and where is the location of your store?

    By tara mae sunit Nov 11, 2018

    Reply(1)

    Please input your reply.

    We offer 4 types of payment methods. Please check out details on this link:
    http://www.lightinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=8&id=15
    All our products are available online only. We deliver to Philippines.

    By Oksanan Nov 11, 2018 Was this QA helpful? (0) (0)

  • Where is it

    I paid on sep 11 using PayPal 4029357733 on bank receipt

    By thomas r anders Sep 22, 2018

    Reply(1)

    Please input your reply.

    Dear Customer,
    Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.
    Best regards,
    customer support

    By Fabio Sep 22, 2018 Was this QA helpful? (0) (0)

  • Where is it

    I paid on sep 11 using PayPal 4029357733 on bank receipt

    By thomas r anders Sep 22, 2018

    Reply(1)

    Please input your reply.

    Dear Customer,
    Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.
    Best regards,
    customer support

    By Fabio Sep 22, 2018 Was this QA helpful? (0) (0)

  • Refund policy

    What is the return and refund policy in case product doesn’t meet my expectations?

    By Arafat Sep 22, 2018

    Reply(1)

    Please input your reply.

    Dear Customer,
    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy
    Best regards,
    customer support

    By Fabio Sep 22, 2018 Was this QA helpful? (0) (0)

  • Refund policy

    What is the return and refund policy in case product doesn’t meet my expectations?

    By Arafat Sep 22, 2018

    Reply(1)

    Please input your reply.

    Dear Customer,
    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy
    Best regards,
    customer support

    By Fabio Sep 22, 2018 Was this QA helpful? (0) (0)

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