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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Is it suitable for hard water?? Ground water

    Is it suitable for hard water or we should use it only for soft water as we use water from boring

    By Gunjan Jul 15, 2017

    Reply(1)

    Please input your reply.

    there is no specification concerning that. We recommend you use the search page to filter the results according to your preference
    thank you for shopping with us

    By Lucia Jul 15, 2017 Was this QA helpful? (0) (0)

  • Are your faucets lead- free?

    I am building new, so don't care about the distance between the handles.

    By Vicki Aug 07, 2017

    Reply(1)

    Please input your reply.

    1:Less than 0.025%
    2:Distance 15cm
    Thanks for your inquiry.

    By Tammy May 20, 2017 Was this QA helpful? (0) (0)

  • Can you tell me the space between the two taps in mm where the pipes are to come from the wall?

    Need the length of space between the two pipes for the taps coming out of the wall in mm.?

    Thanks

    By Clive Dec 28, 2016

    Reply(3)

    Please input your reply.

    Dear customer,
    you can contact with our after sales assistant to check your order and you may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html thank you for your purchase. Please feel free to ask if you have further questions.

    By hangyu Dec 28, 2016 Was this QA helpful? (0) (0)

    Does not fit antique tubs. I will have to return mine. It's a beautiful product otherwise. But it's 6" between the lines from the centers! If this seller had answered your question it would have helped us both.

    By vidargreenwall Dec 28, 2016 Was this QA helpful? (0) (0)

    The faucet center is 3-6 inches. Hope you enjoy your shopping here.

    By Lucia Oct 19, 2016 Was this QA helpful? (0) (0)

  • Is there a compliance certificate for use in Australia or New Zealand?

    This is a plumbing fixture. To be used in Australia or New Zealand it needs a code of compliance certificate to show the product meets building code specifications.

    By Jim Clark Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry it does not have the certificate for use in Australia or New Zealand now.
    We will improve our service in the future.
    Thank you for shopping with us.

    By LITB CS May 02, 2016 Was this QA helpful? (0) (0)

  • Alternative finish

    Hello,
    We purchased the same tap of eBay in chrome finish and need to replace it. Do you have these taps in polished chrome also?

    By jacintamatt Oct 11, 2016

    Reply(2)

    Please input your reply.

    do you know if it will become available?

    By Jacinta Oct 11, 2016 Was this QA helpful? (0) (0)

    Sorry, the polished chrome one is not available now.
    Thank you for shopping with us.

    By ana_remote Apr 29, 2016 Was this QA helpful? (0) (0)

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