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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Processing time

    How long is the processing time for these shoes?

    By Deanna Aug 15, 2016

    Reply(1)

    Please input your reply.

    We need 9-11 business days to process the order. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days. Hope you enjoy shopping here with us:

    By Dale May 13, 2013 Was this QA helpful? (0) (0)

  • Order No.: 1202041202271380

    i ordered these shoes on 4th feb. i havnt still got it..nobody can help me to find out what i can do...they told me to contact post office and they r saying that they have nothing to do with this service.

    By Ria Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Ria,
    For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    By Smile Feb 21, 2012 Was this QA helpful? (0) (0)

  • How much is shipping to Israel

    How much is shipping to Israel

    By shaked Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear shaked,
    Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

    By Smile Dec 26, 2011 Was this QA helpful? (0) (0)

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