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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Is this to buy or to rent dresses?

    I found this beautiful dress, but there is no specifications whether it’s to rent or to buy. Please let me know

    By Alexandra Sep 27, 2019

    Reply(1)

    Please input your reply.

    This dress is available for purchase.
    Thank you for shopping with us!

    By Karina Sep 27, 2019 Was this QA helpful? (0) (0)

  • Shipping time

    Hi, I want to order 5 those dresses. Leaving in Cyprus, I want to receive them as fast as it is possible. Could You make me sure, that the order will come within 2 weeks?

    By Dorota Jul 03, 2019

    Reply(1)

    Please input your reply.

    The shipping time depends on the processing time it is displayed on the page when you select the item added to the shipping method available in your country for each product: Express Shipping Expedited: 3-5 business days; Shipping by post: 6-8 working days; Shipping within 10 to 20 business days. Thank you for shopping with us

    By Karina Jul 03, 2019 Was this QA helpful? (0) (0)

  • Package didn't received

    Hello!
    I have ordered a black dress on the 25th November, 2016 and it hasn't arrived yet. Could you please tell me what's the problem?

    By friderika99 Jan 08, 2017

    Reply(1)

    Please input your reply.


    Dear customer,
    you can contact with our after sales assistant to check your order and you may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html thank you for your purchase. Please feel free to ask if you have further questions.

    By hangyu Jan 08, 2017 Was this QA helpful? (0) (0)

  • Tamanho

    Boa tarde,
    In the descrition it doesn't mention anything about the size. How do I know if it will fit me?

    Many thanks

    By Claudia Fernand Aug 15, 2016

    Reply(1)

    Please input your reply.

    Hi, it's one size: Bust 33.46inch-37.41inch85cm-95cm
    Bottom Length 39.37inch100cm. Thank you for contacting us

    By Fabio Apr 30, 2016 Was this QA helpful? (0) (0)

  • Needed in UK for saturday 7th may performance, is business days mon-fri?

    we want to order 7.
    4-6days processing and 3-4 days delivery should mean arrive on the saturday at latest I just want to check if saturdays are included with processing and delivery?

    By dancerrrrr Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Fabio Apr 27, 2016 Was this QA helpful? (0) (0)

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