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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • my tracking number

    I ordered two of these dresses in two different special custom made orders and I dnt c the order history on my account for the dresses n I'm trying to get to the tracking order status page it's not takin me there on the website either. I need you to confirm these orders since payment was made and how do I c my order status for both dresses ordered.
    Signed Paula

    By shababy272003 Feb 05, 2017

    Reply(1)

    Please input your reply.

    Please sign in your account and go to ""My Orders"" and check your order status.
    Here is our order status meaning for your reference:
    http://www.lightinthebox.com/knowledge-base/c1192/a2968.html
    If you still have any concerns about your order, please contact customer service for professional help. Here is a link on how to contact customer service:
    http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
    After they get your ticket, they will answer your questions within one business day.
    Thank you for shopping with us.

    By Ana Feb 05, 2017 Was this QA helpful? (0) (0)

  • Adress of Send

    1604100817644283 my request of my question before.

    By Cristiane Aug 15, 2016

    Reply(2)

    Please input your reply.

    Estou com uma tarifa aufandegária enorme para retirar um produto que já gerou muito descontentamento e custo adicional, ja que não cumpriram com o vendido.
    Gostaria de verificar a devolução do valor em meu cartão de crédito.

    By CRIS_DE_SA Jun 20, 2016 Was this QA helpful? (0) (0)

    It will be shipped out from China.
    Thank you for shopping with us.

    By LITB CS Apr 10, 2016 Was this QA helpful? (0) (0)

  • Address of Send

    HI, I bought de dress, and I'd Like the adress that will come the product, please.

    By Cristiane Aug 15, 2016

    Reply(1)

    Please input your reply.

    It will be shipped out from China.
    Thank you for shopping with us.

    By LITB CS Apr 10, 2016 Was this QA helpful? (0) (0)

  • hello.

    if i order it now, can i get it by 5.Apr??
    i have to get it that day.
    could it possible?

    By emma Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the ""add to cart"" button.
    Hope you enjoy shopping with us.

    By LITB CS Mar 24, 2016 Was this QA helpful? (0) (0)

  • Shipping

    Hi, i want to know how long it takes to arrive to 85621 USA ?

    By Lola Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the ""add to cart"" button.
    Hope you enjoy shopping with us.

    By LITB CS Dec 06, 2015 Was this QA helpful? (0) (0)

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