Welcome to LightInTheBox
Register Sign In
0
Cart Total:
All | Faqs | Product Description | Shipping or Payment | Customer Service Issue
I ordered this item but it no longer shows up as an order for me.
I looked at my paypal account because I remembered I paid with Paypal. The invoice ID was
Litb-1605160918042120 Can you use that # to find out something about my order.
Full name, Doris Woods, paypal account, doiselan@cox.net, paypal payment ID,Express Checkout Payment Sent Unique Transaction ID #36W51774SF018610X
email, doris.woods1@cox.net, phone number. 7026970120
This is getting riduculous. I originally wrote because my account shows NO ORDERS. How can I inquire about an order on your siet when it says I have no orders. You provided me with an order # which was the same as the number I gave you from my PayPal invoice ID. I can't click on a number that is NOT THERE!!!I just want to know when I can expect the item to arrive. It is clear you have the order since you got paid for it.
By Doris Woods Aug 15, 2016
Dear Doris
When you pay using paypal our system automatically created an account for customers, the email address is your paypal account and the password is the comment before @, for you is doiselan@cox.net and the password is doiselan, so please log in your account by your paypal email address, you will see the order information.
Thank you for shopping with us.
By ana_remote Jun 01, 2016 Was this QA helpful? (0) (0)
I ordered this item but it no longer shows up as an order for me.
I looked at my paypal account because I remembered I paid with Paypal. The invoice ID was
Litb-1605160918042120
By Doris Woods Aug 15, 2016
I ordered this item but it no longer shows up as an order for me.
Whe i looked it up yesterday 5/25, it came up as an order shipped on May 20th. Since I had not received it today, I wanted to get information on when it was delivered and now when i click on orders, it says I have no orders.
WHAT HAPPENED TO MY ORDER!!!! I NEED IT.
You answered to give you the order number. I dont have the order number since the order doesnt come up for me anymore. When it came up the first time, I didn't know I needed to write the order number down. Why cant you just give me the customer service email or number so they can find my order.
By Doris Woods Dec 05, 2017
I'm having exactly the same problem and can't get in touch with customer service because it shows I don't have any orders. Please explain how to return my item. Eileen K. Order # 2628061
By eileen.krabill Dec 05, 2017 Was this QA helpful? (0) (0)
I ordered this item but it no longer shows up as an order for me.
Whe i looked it up yesterday 5/25, it came up as an order shipped on May 20th. Since I had not received it today, I wanted to get information on when it was delivered and now when i click on orders, it says I have no orders.
WHAT HAPPENED TO MY ORDER!!!! I NEED IT.
You answered to give you the order number. I dont have the order number since the order doesnt come up for me anymore. When it came up the first time, I didn't know I needed to write the order number down. Why cant you just give me the customer service email or number so they can find my order.
By Doris Woods Aug 15, 2016
I got no emails I looked in spam too If I order another one today, how many days will it take for me to get it?
By doris.woods1 May 27, 2016 Was this QA helpful? (0) (0)
I ordered this item but it no longer shows up as an order for me.
Whe i looked it up yesterday 5/25, it came up as an order shipped on May 20th. Since I had not received it today, I wanted to get information on when it was delivered and now when i click on orders, it says I have no orders.
WHAT HAPPENED TO MY ORDER!!!! I NEED IT.
By Doris Woods Aug 15, 2016