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Save
  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Return

    If I didn’t like the dress can I return it???

    By Dareen Apr 05, 2019

    Reply(1)

    Please input your reply.

    Dear Customer,
    you can read our return policy for your order:
    https://www.lightinthebox.com/nh/Return-Alternation.html
    Best regards,
    Customer support

    By Fabio Apr 05, 2019 Was this QA helpful? (0) (0)

  • Thank

    May I order this in red custom side or side 20 ?

    By Elizabeth Mar 06, 2018

    Reply(1)

    Please input your reply.

    Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details down the page roll down the page. Please follow the guide and chart to determine the best fitting size.
    We hope you enjoy shopping with us.

    By CS-EN Mar 06, 2018 Was this QA helpful? (0) (0)

  • can i get this dress or any other dress in larger size like 16W OR SIZE 12 USA

    Need oder back before 3/30/16,however need larger size are you able to mark in larger size and is there a telephone number i can reach you to place my oder,please call me at 757-235-5014 ASAP

    By carlon howard Aug 15, 2016

    Reply(1)

    Please input your reply.

    1. We are sorry, but we currently do not have a hotline service.
    2. Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size.
    3. Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing time will be displayed right above the "add to cart" button. Then it could be shipped out.
    Shipping time depends on the paid shipping method:
    Expedited Shipping: 3-5 business days
    Standard Shipping: 6-8 business days
    Super Saver Shipping: 10-20 business days
    Thank you for shopping with us.

    By Vivien Mar 02, 2016 Was this QA helpful? (0) (0)

  • returns

    Can this particular dress be returned?

    By sarah Aug 15, 2016

    Reply(1)

    Please input your reply.

    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/knowledge-base/c1228/a3015.html

    By Haley Mar 03, 2015 Was this QA helpful? (0) (0)

  • I want this dress in sage.

    Please help me and educate me how to specify the color that I want the dress to be made. I do not know which buttons to click. Thanks.

    By Debbie Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please be informed that this dress is not available in sage color.
    Only the colors in the drop down list are available for this dress.
    Please feel free to ask if you have further questions.

    By Bo Feb 23, 2015 Was this QA helpful? (0) (0)

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