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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Calrification on Measurements

    I am looking at the 20/40/60/80. Are there 4 rings, but only 3 lights? Is 150cm height the overall height or the height to the highest ring?

    By Ness Jun 11, 2022

    Reply(1)

    Please input your reply.

    Hello. Thank you for your interest in shopping with us.
    It has four lights, Please see:

    https://litb-cgis.rightinthebox.com/images/640x640/202106/bps/product/inc/vkctsx1623206134035.jpg?fmt=webp&v=1

    Let us know if you have another question.

    By Marcos Rafael Jun 11, 2022 Was this QA helpful? (0) (0)

  • Pendent light

    Good afternoon, is it possible have this one with 4 rings?

    By Nico fadigati Apr 27, 2022

    Reply(1)

    Please input your reply.

    Dear customer, this is a 3-ring lights, and we're unable to customize it at the moment.
    In this case, we recommend you use the search page to filter the results according to your preference, we hope you like our products :
    https://www.lightinthebox.com/c/circle-design_109832?prm=1.3.54.0
    thank you for shopping with us

    By Matheus Apr 27, 2022 Was this QA helpful? (0) (0)

  • Australian standard

    Hi there just seeing if these lights are built and can be installed in Australia?

    By Matt Mar 30, 2022

    Reply(1)

    Please input your reply.

    Hello Matt. Thanks for your interest in our products and services.
    This item is suitable for Australian Standards. Please choose the proper voltage on the menu on the right side of the photo.

    We hope you enjoy shopping with us.

    By Matheus Mar 30, 2022 Was this QA helpful? (0) (0)

  • Color/Shipping

    If I buy the option with dimable remote control, does it have the option to change color source with the remote? if yes, what are the colors?
    and how long does it take to ship to UAE, Dubai?
    Thank you

    By Areny Jan 07, 2022

    Reply(1)

    Please input your reply.

    Dear customer, you can dim the light using the remote control. The colors are Warm white and white, and the light shade is changed with the controller.
    Detailed use instructions will come in the package.

    The shipping time depends on the processing time it is displayed on the page when you select the item added to the shipping method available in your country for each product

    For this product, the normal processing time is 2-5 business days. But when you choose the properies, you will be able to find some products are marked as "ships in 24 hours". For example:
    Dimmable With Remote Control / 220-240V / Black / 20+40+60+80cm;

    Additionally, the shipping methods available for the UAE are:
    Expedited Express
    3 - 5 Business days shipping time

    Priority Line
    4 - 6 Business days shipping time

    We hope you enjoy shopping with us.

    By Matheus Jan 07, 2022 Was this QA helpful? (0) (0)

  • Alexa Controlled & Voltage Requirement

    Hello Team,

    Please can you suggest if this product is compatible to Alexa. Also, if I am buying from UAE what is necessary voltage requirement?

    Thanks.

    By Amogh Naik Jan 07, 2022

    Reply(1)

    Please input your reply.

    Dear customer, this light isn't compatible with Alexa, but you can remote control it.
    Detailed use instructions will come in the package.
    Feel free to ask if you have any further questions.

    By Matheus Jan 07, 2022 Was this QA helpful? (0) (0)

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