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Customer Q&A
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All | Faqs | Product Description | Shipping or Payment | Customer Service Issue
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my tracking number
I ordered two of these dresses in two different special custom made orders and I dnt c the order history on my account for the dresses n I'm trying to get to the tracking order status page it's not takin me there on the website either. I need you to confirm these orders since payment was made and how do I c my order status for both dresses ordered.
Signed PaulaBy shababy272003 Feb 05, 2017
Please sign in your account and go to ""My Orders"" and check your order status.
Here is our order status meaning for your reference:
http://www.lightinthebox.com/knowledge-base/c1192/a2968.html
If you still have any concerns about your order, please contact customer service for professional help. Here is a link on how to contact customer service:
http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
After they get your ticket, they will answer your questions within one business day.
Thank you for shopping with us.
By Ana Feb 05, 2017 Was this QA helpful? (0) (0)
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zipper vs. lace-up
I would like to get this dress with a zipper instead of lace-up. Is this possible? Also, when you send me the dress, would you include an extra yard of the fabric it was made from?
By Melissa Jan 11, 2017
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can I get a color palate to see all the color options?
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how long is this price for? i will order tomorrow but only if i can get this price. Concerned about
Ok , so if I know the sizes how would I order custom measurements? I'm concerned with the size 4 and I need 2 size 12. All 3 are 5'8 inch tall and that's with out the 4inch heel we are wearing. I need to place this order this week.
By keesha Dec 03, 2016
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I only have the bridesmaids sizes not measurements. Is it possible that length can still be added to
Dear customer
you could click on the button below the size charts named Custom measurements . In the custommeasurements you could choose the size fit youBy hangyu Nov 30, 2016 Was this QA helpful? (0) (0)
Ok , so if I know the sizes how would I order custom measurements? I'm concerned with the size 4 and I need 2 size 12. All 3 are 5'8 inch tall and that's with out the 4inch heel we are wearing. I need to place this order this week.
By coachkeesha Nov 30, 2016 Was this QA helpful? (0) (0)
If you order standard sizes from the drop down menu, the length is according to size chart. But if you order in ""Custom measurements"", an extra 5cm approximately 1.97"" will be added to the length to fit for high heels height.
Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information of the product for you.
Thank you for shopping with us.
By Ana Nov 30, 2016 Was this QA helpful? (0) (0)
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