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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Do we need to add heel length to hallow if we are custom designing?

    Do we need to add heel length to hallow if we are custom designing?

    so if someone's hallow is 150 cm and we enter that, would it consider the fact a woman wears heels?

    By Jumana Nov 13, 2016

    Reply(1)

    Please input your reply.

    "If you order standard sizes from the drop down menu, the length is according to size chart. But if you order in ""Custom measurements"", an extra 5cm approximately 1.97"" will be added to the length to fit for high heels height.
    We hope you enjoy shopping here with us."

    By Lucia Nov 13, 2016 Was this QA helpful? (0) (0)

  • dress measurement

    what if the dress is couple of centimetres smaller? can we take it to the tailor to fix it? will the dress have extra fabric on the sides for the tailor? Thanks

    By muna Nov 10, 2016

    Reply(1)

    Please input your reply.

    If you give the correct measures, in the case of custom measures, there should be no problems.
    If you order standard sizes from the drop down menu, the length is according to size chart. But if you order in ""Custom measurements"", an extra 5cm approximately 1.97"" will be added to the length to fit for high heels height.

    We hope you enjoy shopping here with us.

    By Lucia Nov 10, 2016 Was this QA helpful? (0) (0)

  • Maternity

    Can I customize this dress to fit me while I'm about 32 weeks pregnant?

    By Urim Lee Nov 07, 2016

    Reply(1)

    Please input your reply.

    Yes. In your case, suggest you order this dress in custom measurements so that we can tailor it to fit you well. Please click ""Custom measurements"" and then fill in your bust, waist, hip, hollow to floor and height sizes for our tailor.
    If you still have doubts for it after placing an order, you can contact customer service for help. Please log in to your account on our site and go to My Orders; then, click the related Order Number that you need help with to submit a ticket to customer service. They will be glad to provide professional help.

    By Tammy Nov 07, 2016 Was this QA helpful? (0) (0)

  • color

    Dose this dress come in purple?

    By pclouise Sep 06, 2016

    Reply(1)

    Please input your reply.

    Dear Customer,

    In this case, the item does not have the purple color, please check the item color charts.

    Thank you for your inquiry.

    By tumengliang Sep 06, 2016 Was this QA helpful? (0) (0)

  • Color

    Is there a big color difference between champagne and gold? Can you send picture of the two?

    By aprilpeck80 Sep 02, 2016

    Reply(1)

    Please input your reply.

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information of the product for you.
    Thank you for shopping with us.

    By Tammy Sep 02, 2016 Was this QA helpful? (0) (0)

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