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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • dress color

    hello can you make this dress in a royal blue color

    By markelarakipi Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please understand that we are unable to customize the color based on buyer's requirement.
    Thank you for shopping with us.

    By Vivien Nov 12, 2015 Was this QA helpful? (0) (0)

  • sleeves

    Hi, I read that for a 16w dress the circumference of the sleeve is 42cm. Everything else would fit me perfect, except the sleeves. Can I make them smaller or bigger?

    By Sarai Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Fiona Oct 23, 2015 Was this QA helpful? (0) (0)

  • Is this dry clean only?

    And what is the fiber content of the dress? It would be perfect for what I'm looking for if it was in a dark color, and I know you can't do that...but if it's not dry clean only and if I can find the right dye for the fiber content, I may dye it to the color I need or find a professional to dye it. Is this a feasible option?

    By Mary Aug 15, 2016

    Reply(1)

    Please input your reply.

    1. Yes, this dress is dry clean only.
    2. Sorry that we do not have its fiber content data.
    3. We do not suggest that you dye it.
    Please feel free to ask if you have further questions.

    By Vivien Sep 03, 2015 Was this QA helpful? (0) (0)

  • Length of the dress vs my height

    Hi, standard size of this dress is only 1/2 inch off of my actual measurements except the heights, but since it s not a long dress, does it matter much?

    By Judy Aug 15, 2016

    Reply(1)

    Please input your reply.

    The length of the dress is made in proportion to measurement from your hollow to floor. Different sizes have different skirt length. As long as you order provides the correct hollow to floor measurement, it will fit be the perfect fit.
    Thank you for shopping with us.

    By Vivien Aug 04, 2015 Was this QA helpful? (0) (0)

  • What is production time?

    I am interested in this dress but need to have a custom size made. What is your turnaround time for making the dress in for shipping it I need it by the end of August 2015

    By Janice Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear customer, its tailoring & handling time is 10-14 business days.
    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Fiona Jul 20, 2015 Was this QA helpful? (0) (0)

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