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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • My normal size in uk is 14 shall I order a LARGE? My waist is 83cm.Thanks.

    I dont want to make a mistake.

    By Popi Sheli Apr 19, 2017

    Reply(1)

    Please input your reply.

    Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size.
    We hope you enjoy shopping with us.

    By Lucia Apr 19, 2017 Was this QA helpful? (0) (0)

  • What is the return policy of this dress?

    Hi, I'm not completely satisfied with the quality of this dress. How can I return it?

    By Fendy Gao Apr 09, 2017

    Reply(1)

    Please input your reply.

    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy

    By Sandra Apr 09, 2017 Was this QA helpful? (0) (0)

  • deliver time and return policy

    i want book three dresses. can i receive all three at same time.
    i want it to deliver in pune, india. if i book today when can i get this product??

    if i will get any issue with any dress....eg sizing or fitting or damage then what will be the return policy and procedure???

    how money have to spend at a time and get free delivery??

    By sonal Mar 30, 2017

    Reply(1)

    Please input your reply.

    Shipping time depends on the processing time shown on the page added to the paid shipping method depending on your country:
    Express Expedited Shipping: 3-5 business days
    Postal Expedited Shipping: 6-8 business days
    Super Saver Shipping: 10-20 business days
    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy

    By Lucia Mar 30, 2017 Was this QA helpful? (0) (0)

  • Help with size please...

    I need to order thos dress for my daughter. Her measurements are: bust 40 1/2" waist 34" and hips 40 1/2". What size would we need to order. I guess the length would have to be hemmed once we receive the dress.

    Her event is March 26, 2017.

    Thank you,

    Dennie Fade

    By denniefade Mar 12, 2017

    Reply(1)

    Please input your reply.

    Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size. Thank you for your inquiry. The total time to receive this product is around 9 days because we need 5 business days to process the order and 3-4 business days to expedite the delivery of the package. Therefore, if you place your order now and pay for Global Express Expedited shipping, the estimated arrival date is March 28, 2017.

    By Sandra Mar 12, 2017 Was this QA helpful? (0) (0)

  • Can I get the dress made in a different color?

    I love the style of the dress but would like to have it in turquoise for some of my bridesmaids is this a possibility?

    By Shanon Jan 25, 2017

    Reply(1)

    Please input your reply.

    Only the colors listed on the menu are available for this dress, please check
    Thank you for shopping with us

    By Lucia Jan 25, 2017 Was this QA helpful? (0) (0)

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