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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • qustions about th e item

    hello,

    i have a few quastions about the dress:
    1. can i as for Custom measurements for this drees? i dont see that option like that in the product description
    2. delivery time is not that urgent yo me. i prefer to pay less for the shipping and recieve the dress a little bit later, but the only available shipping option for this dress is express expedited, which is very expensive and i am not interested in. why do i have to choose this shupping option if i am not interested to pay so much for it? how can i ask another shipping option?
    also, using express expedited shipping will force me to pay import duties - another reason that i dont want to chooose this option
    3. the castom limitation in my country is 75$. the drees costs more then that. will it be possible for you to put a lawer price on the packeg if i ask you to?
    thank you

    By Lili Dec 28, 2016

    Reply(1)

    Please input your reply.

    1. Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.
    2. Due to the price of the product it is only possible to send it with express delivery.
    3. It is not possible to send an invoice for less value of the real.
    Thank you for shopping with us.

    By Ana Dec 28, 2016 Was this QA helpful? (0) (0)

  • sizes

    I'm really confused with the size of the dress which will fit me. please help me find a perfect size

    By andrinianw Dec 13, 2016

    Reply(1)

    Please input your reply.

    Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size: http://www.lightinthebox.com/html/Measuring-en.html
    We hope you enjoy shopping with us.

    By Sandra Dec 13, 2016 Was this QA helpful? (0) (0)

  • What is the length of the dress?

    What is the length of the dress?

    By BF Dec 09, 2016

    Reply(1)

    Please input your reply.

    Dear customer,
    you can check our size charts to find the fit one to match and our size charts have shown many details in the information of this item

    By hangyu Dec 09, 2016 Was this QA helpful? (0) (0)

  • Question moved from review

    Hola quisiera saber si hoy lo compro en cuanto me estaría llegando doy de Argentina Jujuy

    By Soy agustina Dec 08, 2016

    Reply(1)

    Please input your reply.

    Dear customer,
    The time depends on the processing time of the product and the shipping method you choose. Please check the processing time on the product page and plus the shipping time, which is 3-5 business days for expedited shipping, 6-8 business days for standard shipping, and 10-20 business days 14-28 calendar days for Super Saver Shipping.

    El tiempo depende del tiempo de procesamiento del producto y del método de envío que elija. Compruebe por favor el tiempo de proceso en la página del producto y más el tiempo del envío, que es 3-5 días laborales para el envío apresurado, 6-8 días laborales para el envío estándar, y 10-20 días laborales 14-28 días del calendario Envío de ahorro.

    By hangyu Dec 08, 2016 Was this QA helpful? (0) (0)

  • Question moved from review

    this dress pleases me well, but I'm afraid that it's too small I wear XL size, but waist circumference, chest does not correspond with my measurements and then I was little I'd like to do the oversize;! how to add'm supermantaire thank you

    By mukamedia. Nov 03, 2016

    Reply(1)

    Please input your reply.

    "Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size.
    We hope you enjoy shopping with us."

    By Lucia Nov 03, 2016 Was this QA helpful? (0) (0)

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